The VoIP Guys: Ray & Dave Set the Record Straight on VoIP and How It Can Help Your Business

By now, we’re all fairly familiar with Voice over IP (VoIP): phone service over the Internet, in its most basic terms. But some are still hesitant to make the jump; they don’t realize VoIP is a high quality, enterprise-class phone system that is always reliable and always available. Let’s bust through some of the myths that have been holding people back.

Myth #1: I’d have to change my phone number.
Fact: Local Number Portability (LNP) allows you to keep your existing phone number or range of phone numbers.  (Of course, if you need new phone numbers, that’s fine too.)

Myth #2: I can’t get all the bells and whistles I have now.

Fact: VoIP provides all the features you expect (and then some), including voicemail, caller ID, call return, call forwarding, three-way calling, music on hold, and a web-based system to manage it all. If you’ve got it now, you can have it with VoIP.

Myth #3: It’s too expensive.

Fact: VoIP can save you money by sparing you the expense of a traditional onsite PBX system and lowering your monthly phone bills.

Myth #4: It’s unreliable.
Fact: Apptix Voice has geographically redundant servers and data centers and offers a 99.9% SLA. In addition, we have 24/7 live, U.S.-based customer support on the off chance something does go wrong.

It has everything you want and need, it’s reliable, and it’ll save you money. It’s also easy to get it set up in your office, whether you’ve got 2 employees or 20,000.

So, what other questions (or misconceptions) do you have about VoIP? We’re here to help you figure out what the right solution is for your company. Let us know your issues, or any VoIP topics you’d like to hear from us, from explaining a technical concept to creating a step-by-step guide to updating something on your system. You can also peruse http://www.apptix.com/voip-services/  for more information, or to get started.

Happy dialing!


Ray Pedroso and Dave Schall specialize in Voice over IP systems at Apptix. The Apptix VoIP solution delivers the standard features you have come to expect in a corporate-level phone system, including number portability, extension dialing, find me/follow me service, voicemail, caller ID, call forwarding, etc. In addition, Apptix includes Web-based system management tools to provide a quick and easy way to make changes to your phone system from any browser. You can contact them at voipguys [at] apptix.com.