Why Implementing Cloud-based Unified Communications Can Rock Your World

By Mike Lamb, Apptix Product Manager

If you ask ten people to define Unified Communications, chances are you’ll get ten different answers. The Apptix definition is simple and all-inclusive: Everything you need to collaborate and communicate – email, voice (VoIP), IM with presence awareness, Web conferencing, collaboration, and mobility services – all rolled into one low-cost and easy-to-deploy solution.

It’s the ability to listen to a voicemail from your email inbox, open a secure chat session with a coworker, morph that into a conference call with your boss, collaborate on a presentation in real time with your coworkers thousands of miles away, and upload it to a SharePoint site for the client to see, all with a few clicks of the mouse, and having all of it available from your mobile device, to boot.
     

Setting up all the individual pieces yourself would cost a fortune in initial capital expenditure, ongoing maintenance and service contracts, and the technical staff to configure and support your users. The beauty of a cloud-based Apptix solution is that we finally bring the complete package of tools to you for a fraction of traditional system costs; we handle the day-to-day management and you don’t have to purchase a single piece of equipment. You save money in your IT, HR, and even travel budgets.

Apptix Unified Communications harnesses the power of software to streamline communication and collaboration with anytime, anywhere access, using tools that integrate seamlessly with what you already have. Because it’s based on the software applications you already know and love, users can quickly and easily find the right person and communicate from within familiar programs like Communicator and Outlook.

Improve Business Outcomes – Gain Competitive Advantage

• Improve End User and Team Productivity – Reduce downtime and make decisions faster by communicating and collaborating with coworkers anytime, from anywhere.
• Complete Projects Faster – Increase efficiency and project completion time by improving communications within project teams.
• Shorten Sales Cycle – Promote collaboration on sales presentations and speed up responses to prospective customers’ questions.
• Resolve Customer Issues Faster – Manage customer issues more quickly, reducing the cost to field calls and handle customer interactions.

Decrease Costs

• Reduce Travel and Training Costs by 20-40% – Replace expensive in-person meetings and training sessions, and customer/partner visits with LiveMeeting.
• Reduce Real Estate & Facility Costs by 30-40% – Reduce office space and improve space utilization with remote working options.
• Reduce Telephony & Audio Conferencing Charges by 10-40% – Reduce long distance and audio conference call charges with VoIP and eliminate costs to relocate phones within or between offices. 

Note: Cost savings above are based on customer interviews and calculations using Forrester’s Total Economic Impact framework.

Features of Apptix Unified Communications

• 2GB Hosted Exchange Mailbox
• ActiveSync for Mobile Device Synchronization (iPhone, Android, Windows Mobile, etc.) 
• Secure Instant Messaging with Presence Awareness
• Web Conferencing with External Users
• 1GB SharePoint Site
• Unlimited Inbound/Outbound Voice Calling
• Voicemail Integrated with Outlook

Apptix helps you break down communication silos with a highly secure, flexible communication platform. Bringing together enterprise telephony (VoIP) and e-mail infrastructures, you deliver a robust email, voicemail, calendaring, instant messaging, and conferencing solution that is cost-effective and easy to manage.

Check out the video for a quick demo, and then call us to get started!